Situation

This large B2B energy retailer was targeting significant growth through acquisition, expansion into new markets and offering innovative digital products to its customers.

Complication

Organisational culture and a high degree of technical debt in core technology platforms meant the business could not respond to opportunities and bring new products to market quickly enough.

Transformation

We conducted a current state assessment and developed a strategy and roadmap to rapidly build Agile and DevOps capability to allow the business to meet customer needs more quickly and pivot in response to feedback.

Outcome

Rapid transformation of organisation culture and productivity. Implementation of a product and customer aligned operating model, reducing friction in delivery and increasing throughput by ensuring teams were engaged and collaborative.

Capabilities Applied

Business Analysis
Architecture
Business Change & Transformation