As part of large scale organisational change, the business had strategic objectives to lean and optimise their corporate centre, focusing on increasing the efficiency of the existing business processes.
With limited internal competency or capacity to cope with this change, the organisation required external expertise to provide specific process analysis capability.
Through re-organising and re-engineering the existing business processes in the corporate center, efficiencies could be driven into the operational side of the business, whilst delivering the same services.
The customer was able to execute the optimisation activity much more rapidly and to a higher quality than done internally.
Business Process Analysis