The Technology & Innovation function needed a fresh program management and governance approach to allow it to move quickly and bring innovative products and services to the marketplace faster.


The function was encumbered by the burdensome, risk averse PMO framework that had been designed for the legacy business.


We designed and implemented a lightweight, agile ‘PMO of PMOs’ that maintained the core principles of the wider framework but allowed the T&I function to move quickly, dynamically reallocate resources and fail fast.


Having established and operated the PMO for 12 months, it came to be recognised as a Centre of Excellence within the broader organisation, which looked to adopt the same principles as part of its wider governance framework.

Capabilities Applied

Business Analysis
Business Change & Transformation